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Safe Communications: Manage Your Risk

Safe Communications: Manage Your Risk helps writers avoid miscommunications and misunderstandings to minimize legal implications.

Poorly written documents can cause more than miscommunications and misunderstandings; these documents can inadvertently jeopardize the company if litigation develops. Writing safely means choosing words wisely while conducting daily business truthfully and informatively. Safe Communications raises team awareness about the legal implications of what they write and the way they should write it for both internal and external readers.

This highly interactive class offers the following specific strategies to help raise awareness of litigation risk associated with communications:

  1. Understand your communication could be disclosed in court.
  2. Be judicious about what you put in writing.
  3. Ensure accuracy of all documents.
  4. Choose your words wisely.
  5. Write documents that are unambiguous and cannot be misconstrued.
  6. Send documents to only those who need the information.

Testimonials

"The trainer kept the class excited about learning."
Michelle Murphy
A/R Division Coordinator,
Almac Clinical Services

"The Write It Right book -
I will use this as a guide forever."

Selené Brent
Project Manager,
Nortel

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