Win More Business: Making a Powerful First Impression

Would you like your sales team to consistently make powerful first impressions that establish and advance business relationships with colleagues and customers?

In this interactive, fast-paced session, sales teams will learn how to:

1. Recognize and adopt the characteristics of sales people who make powerful and memorable first impressions.
2. Build instant rapport with others by presenting yourself professionally.
3. Techniques that express your self-confidence.
4. Tips to ensure a positive appearance.
5. Master five impressive responses to an introduction.
6. Develop a 10-second commercial to avoid awkward silence after an introduction.
7. Jumpstart a discussion immediately after an introduction to establish rapport and get the business at hand underway.
8. Put others at ease and keep the discussion moving.
9. Use non-verbal communication to favorably impress others. Learn what to embrace, what to avoid.
10. What should I do with my hands?
11. What gestures can make me look nervous—whether I am or not?
12. How do I master an effective handshake?
13. Should I sit or stand?
14. How do I establish and maintain appropriate eye contact?

Pre-work: 1) Write down five top characteristics of people who make powerful first impressions. 2) Come with specific questions about how to make a powerful first impression.